Zin Content, trading name of AB Radford Consulting, is committed to processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact: info@zincontent.com
Address: C/o Proactive Web Design, Stapeley House, London Road, Nantwich, Cheshire, CW5 7JW

Who we are

We are the data controller for personal data collected through ZinApp. As a sole trader registered in England, we are responsible for ensuring your data is handled lawfully, fairly, and transparently.

What data we collect and why

Data	Purpose	Lawful Basis
Email address	Account authentication and communication	Contract performance
Password (hashed)	Secure account access	Contract performance
Stripe customer and subscription IDs	Subscription management and billing	Contract performance
Zin content you create	Delivery of the core service	Contract performance

We do not collect sensitive personal data, and we do not use your data for profiling or automated decision-making.

Data minimisation

We collect only what is necessary to provide the service. We do not request your name, postal address, or any data beyond what is listed above.

Data retention

Your data is retained for as long as your account remains active. On account deletion, your personal data will be removed from our systems within 30 days.

Your rights under UK GDPR

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data (“right to be forgotten”)
• Restriction — request that we limit how we use your data
• Portability — request your data in a portable format
• Object — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, you may withdraw at any time

To exercise any of these rights, contact us at info@zincontent.com. We will respond within one calendar month.

Third-party processors

We use the following third-party sub-processors to deliver the service:

Processor	Purpose	Location
Xano	Backend data storage and API	USA (GDPR compliant — see security.xano.com)
Stripe	Payment processing	USA (GDPR compliant)
Cloudflare	Website hosting and delivery	Global CDN

Each processor is contractually bound to process your data only on our instructions and in compliance with applicable data protection law.

International transfers

Some processors operate outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent frameworks.

Data breaches

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours and inform affected users without undue delay.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO website: ico.org.uk
ICO helpline: 0303 123 1113